Interim Operations Manager

The Interim Operations Manager will be responsible for managing the day to day operations of a third party palletised warehouse. The role will also have a focus on managing relationships with the site’s customers, ensuring clear communication and resolution of any queries the customers may have.

My client are a global 3PL, currently going through change and looking to hire logistics experts to ensure a smooth transition.

My client are a leading global 3PL business.

The key responsibilities for the role of Interim Operations Manager based in Manchester will be:

• To be responsible for ensuring that the day to day Operational customer requirements operate efficiently and safely whilst maintaining a high level of process adherence and customer satisfaction.
• Autonomously overseeing the daily operations of a multi-user warehouse.
• To manage your team to ensure; they have clear objectives and receive an appraisal to review performance,.
• Ensure health and safety standards are achieved on an on-going basis and actively promote individual responsibility for health and safety.
• Liaise with customer representatives to resolve concerns and maintain partnership relationships.
• To set, agree and monitor KPI data, analyse trends with a view to continually driving operational efficiency, cost savings and customer service.
• Operate within pre-agreed operational budget with responsibility for the site’s P&L.
• This role will be a 6 month fixed term contract.

The successful candidate for the role of Interim Operations Manager based in Manchester will have:

• Experience managing a multi-user distribution environment, and have experience of budgetary controls and KPI management
• Demonstrate strong and proven leadership skills and be able to employ a range of methods to fully energise others and lift performance.
• A track record of managing key customer accounts.
• Excellent communication skills.
• Experience of WMS systems ​
• Experience implementing change into a warehousing operation is preferable.

The successful candidate for the role of Interim Operations Manager based in Manchester will receive:

• A salary of £55,000 DOE.
• A working schedule of Monday to Friday, 8:00-17:00.
• A 6 month fixed term contract (potential of extension).
• The opportunity to work autonomously, with control of the site and budget.

EA First Ltd are acting as an Employment Agency for this permanent vacancy.